Our Values and Mission
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.
Our message is based on the Bible. Our ministry is motivated by the love of God. Our mission is to preach the gospel of Jesus Christ and to meet human needs in his name without discrimination.
Our Mission
To share the good news
To serve others without discrimination
To nurture disciples of Jesus
To care for creation
To seek justice and reconciliation
Our Values
Our identity, vision and God-given mission as disciples of Jesus Christ are shaped by the values of the Kingdom of God as we love God and love others, reaching for fullness of life for all with Jesus. Our values are reframed as statements of intent to assist us in how we live them out.
Boldness
We will courageously and confidently seek to fulfil our five mission priorities: share the good news, seek justice and reconciliation, nurture disciples of Jesus, serve others without discrimination, care for creation;
Compassion
We will serve with the unconditional love and grace of God as the pattern for our behaviour, with a bias to the poor and marginalised;
Passion
We will bring our best selves, our God-given energies and our convictions to our work, service and learning, whether as officers, members, employees or volunteers;
Respect
We will welcome each person with the dignity of those created in the image of God, valuing their diversity, seeking to serve each other’s flourishing and transformation within God’s love;
Integrity
We will be honest and transparent in all our dealings with each other and those we serve, being open about our motives and agendas;
Mutual accountability
We will willingly and freely give full account for our actions to those we interact with and expect the same in return, recognising the link between individual responsibility and mutual accountability.
Life at The Salvation Army
Looking to use your talents to make a difference? A career with The Salvation Army could be the start of something special. The Salvation Army is a worldwide Christian church and registered charity, which has been fighting against social inequality and transforming lives for over 160 years.
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Equality, Diversity and Inclusion
We are committed to building an inclusive culture where everyone is treated with dignity, fairness and respect for the diversity they bring. Guided by our values, we welcome diversity, work to remove barriers and aim to ensure people from all backgrounds feel included, supported and able to thrive.
In addition, as a Disability Confident Leader, we are committed to attracting, recruiting, retaining and developing disabled people. We guarantee an interview to disabled applicants who meet the minimum essential criteria for a vacancy and offer reasonable adjustments throughout our recruitment process.
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Benefits
At The Salvation Army, our values shape everything we do. We are committed to making a positive difference not only in the lives of the people and communities we support, but also in the lives of our employees. We recognise the dedication and commitment our people bring to our mission every day. That's why we offer a comprehensive range of benefits designed to support your health and wellbeing, financial security, and work-life balance at every stage of your career.
Recognition and Employee Benefits Platform
Each Person
As part of our commitment to recognising and rewarding our employees, we provide access to Each Person, our online employee benefits and recognition platform. From your first day of employment (subject to eligibility), you'll be able to:
- Send e-cards and recognition messages to colleagues.
- Access exclusive retail discounts and savings.
- View all employee benefits in one convenient place.
The platform can be accessed through any web browser or by downloading the Each Person app to your smartphone or tablet.
Health and Wellbeing
PAM Wellness
Your wellbeing matters to us. PAM Wellness, powered by Champion Health, provides a free, confidential wellbeing service available 24 hours a day, 365 days a year. The platform offers support for your physical and mental wellbeing, helping you to feel healthier, happier and more energised both inside and outside of work.
Simplyhealth Healthcare
We offer access to Simplyhealth, giving you the opportunity to claim money back towards a range of everyday healthcare costs. Plans start from £16.70 per month and include a variety of healthcare benefits, with up to four children covered at no additional cost and the option to add your partner.
Eye Care
Eligible employees can claim:
- Up to £25 towards an eye test every two years.
- Up to £75 towards display screen glasses every two years.
Cycle to Work Scheme
Our salary sacrifice Cycle to Work scheme helps make cycling more affordable by allowing you to spread the cost of a new bike and accessories through your salary before tax and National Insurance deductions. The scheme supports healthier lifestyles, reduces travel costs and helps protect the environment. Employer eligibility criteria apply.
Financial Benefits
Enhanced Family-Friendly Benefits
We understand that family is important. Our enhanced, gender-neutral family-friendly policies support employees through life's important milestones.
Subject to eligibility, we offer:
- Maternity Leave – 18 weeks' full pay, followed by 6 weeks' half pay and 15 weeks' Statutory Maternity Pay.
- Adoption Leave – 18 weeks' full pay, followed by 6 weeks' half pay and 15 weeks' Statutory Adoption Pay.
- Shared Parental Leave – 8 weeks' full pay, followed by 6 weeks' half pay and 15 weeks' statutory pay.
- Paternity/Partner Leave – Up to 12 weeks' fully paid leave.
- Fertility Leave – Reasonable paid time off for up to ten appointments per treatment cycle.
Pension Scheme
You can join The Salvation Army Employees Defined Contribution Pension Scheme from the start of your employment.
Benefits include:
- Immediate access to the pension scheme.
- Employer contributions of up to 12%, depending on your contribution level.
- Automatic enrolment after three months (if eligible).
- Life assurance cover for active members.
Life Assurance
Active members of the pension scheme are automatically covered by life assurance, providing a lump sum payment of three times your basic salary.
SAGIC Insurance
Employees receive a 20% discount on home insurance through SAGIC, alongside access to a range of other insurance products from The Salvation Army's ethical insurance provider.
Long Service Recognition
We value loyalty and commitment. Employees receive long-service pay after every 10 years of service. Full-time employees currently receive an additional £10 per week for each qualifying 10-year milestone.
Reliance Bank
Employees can benefit from ethical banking services through Reliance Bank, including a 1% discount on personal loans and access to a range of savings and current account products.
Interest-Free Season Ticket Loan
Eligible employees can apply for an interest-free loan of up to £8,000 to purchase an annual travel season ticket, repaid through salary deductions over ten months.
Work-Life Balance
Annual Leave
Full-time employees receive:
- 25 days' annual leave plus bank holidays.
- An additional day's leave after six years' service.
- Annual leave increases each year thereafter up to a maximum of 30 days.
Part-time leave is calculated on a pro-rata basis.
Occupational Sick Pay
In addition to Statutory Sick Pay (SSP), eligible employees benefit from enhanced Occupational Sick Pay.
Emergency Leave
We recognise that unexpected situations arise. Emergency leave may be available for urgent situations such as childcare emergencies, caring responsibilities or unforeseen household emergencies. Leave may be taken as unpaid leave or annual leave, subject to management approval.
Carer's Leave
From day one of employment, eligible employees can take up to one week of unpaid carer's leave in any rolling 12-month period to care for or arrange care for a dependant.
Discretionary Unpaid Leave
Where other leave options are unavailable, employees may request up to four weeks' discretionary unpaid leave within a rolling 12-month period, subject to management approval.
Career Breaks
Employees with five or more years' continuous service may request a career break of up to one year for reasons such as volunteering, study or travel, subject to business needs and approval.
Religious Holidays and Pilgrimages
We support employees who wish to observe religious holidays or undertake a pilgrimage through the normal annual leave request process.
Night Worker Health Assessments
Employees who regularly work at night are offered an annual health assessment.
Payroll Giving
Support the charities you care about by donating directly from your salary before tax through our Payroll Giving scheme, in partnership with the Charities Aid Foundation (CAF).
Employee Volunteering
Employees are entitled to up to three days of paid volunteering each year within The Salvation Army, providing opportunities to develop new skills while supporting our mission.
Free Will Writing Service
We've partnered with Bequeathed to offer employees a free online will-writing service, helping you plan for the future with confidence.
Employee Stories
Every role at The Salvation Army contributes to supporting people, strengthening communities, and delivering meaningful change. Our colleagues come from a wide range of backgrounds and bring different experiences, skills, and perspectives to their work.
Through our employee stories, you'll hear directly from the people behind the roles. Discover what inspires them, how they've developed their careers, and what it's really like to work for an organisation where purpose and values are at the heart of everything we do.
Whether you're interested in frontline service delivery, support functions, leadership, supporter services, or specialist roles, these stories offer an honest insight into the opportunities available and the difference our people make every day.
Read and watch to hear about their stories and explore where a career with The Salvation Army could take you.
Your Role and Journey
What is your first name, job title and team or service area?
Jon Gomez, Reward Analyst, Human Resources
How long have you worked here?
I joined The SA in October 2017 initially on a fixed-term basis, as part of a project team tasked with redesigning the organisation’s pay structures and practices.
What has your journey looked like since joining?
I’ve worked in HR and Reward across a wide range of organisations in both the for-profit and not-for-profit sectors, enjoying the variety of experiences of working in local government, higher education, housing, fashion and manufacturing. Immediately before joining The SA, I was working at a FTSE100 global manufacturing organisation. However, I felt neither connected to nor engaged with the company, finding it challenging to get truly excited about delivering “emission control solutions”. It was time to join an organisation more aligned with my personal values, where I would be making a positive and meaningful change to our communities and society.
Your Work and Impact
What has been one of the most rewarding parts of working here?
The most rewarding element of my role is that although I don’t directly work with service users, I know that the work that I do has a direct impact on the ability of our corps officers and operational managers to support people and communities across the Territory.
Values and Culture
What do you think candidates should know about the way we work together?
If you choose to work at an organisation like The Salvation Army, you likely do so because you care about people and community and it’s wonderful working with people who share that way of thinking.
It’s also important to say that you don’t have to be a Christian to work here. I’m not, but my personal values and moral framework align closely with many Christian teachings, which makes it very easy to feel that I belong here.
Final Reflections
If you want to make a genuine and active contribution to helping and improving the lives of people in your local community and wider society, come and work for The Salvation Army.
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