Administration Assistant

This is a fixed-term maternity position for up to 12 months 

Interview Date: To be confirmed

The Salvation Army Homelessness Services provides opportunities that support each person to find their purpose, develop positive relationships and experience a sense of community. We are looking for an organised and dependable Administration Assistant to help our service run smoothly and provide effective support across a range of administrative activities.

About the role: As Administration Assistant, you will provide accurate and timely support across the service. Your work will include liaising with external partners, accurate data entry, documenting rent and arrears information, ordering supplies and helping to collate information and statistics. This is a varied role in which your attention to detail, communication skills and ability to organise competing priorities will contribute directly to the successful operation of the service.

Key responsibilities

• Provide day-to-day administrative support, including typing, accurate data input, telephone calls, filing and the collation of statistics.
• Follow agreed administrative procedures and monitor relevant controls.
• Support the monitoring of financial systems, including budgets and cash.
• Maintain appropriate stock levels and place orders in partnership with other Administration Assistant or the Facilities Manager.
• Collect and collate information for contract monitoring and other projects.
• Record relevant information accurately and promptly using The Salvation Army's systems, including ATLAS and RBS.
• Work in line with relevant legislation, guidance and policies to help protect clients, colleagues and visitors.
• Take an active approach to professional development, training and performance reviews.

About you

You will be comfortable working in a busy environment and able to complete routine administrative tasks accurately and efficiently. You will communicate confidently with a range of stakeholders, follow instructions and organise your workload to meet agreed standards and timescales with regular supervision.

You will need

• Previous experience of working successfully in a busy environment.
• The ability to carry out administrative tasks such as include liaising with external partners, accurate data entry, documenting rent and arrears information, ordering supplies and helping to collate information and statistics..
• Good planning, organisation and prioritisation skills.
• Effective written and verbal communication skills.
• A good standard of English literacy and numeracy appropriate to the role.
• Experience of using Microsoft Word, Excel, Outlook and Teams.
• The ability and willingness to work within, be supportive of and promote the Christian ethos and values of The Salvation Army.

It would be helpful if you also have

• Experience of working with vulnerable people.
• Previous reception experience.
• Experience of working with rent and arrears data.
• Experience of using databases.

Our values: We expect you to demonstrate behaviours that reflect our values of integrity, accountability, compassion, passion, respect and boldness, while contributing to a psychologically informed environment. You will respect the diversity of people's cultures, faiths and practices and work in accordance with our equality and diversity commitments.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.