Working Pattern: Rolling 3-week rota, duty worker shifts, occasional evenings, weekends
Interview Date: To be confirmed
Tŷ Gobaith is a 24 hour, 7 days a week, supported residential Lifehouse based in Cardiff for single adults over the age of eighteen years. We aim to create a calm, supportive environment where our residents feel empowered and respected. Our facilities include:
- Canteen
- Laundry
- Communal lounges
- Skills & IT suites
- Private 1-2-1 meeting spaces and support environments
The role of Assistant Support Worker within The Salvation Army is an inspirational one and key to achieving successful outcomes for clients. As a motivated and dynamic Assistant Support Worker you will be responsible for assisting with delivering a high-quality programme of support which promotes client choice and control.
This is an exciting opportunity to work across two departments within the Life House. Working within the Life College the role will play an integral part in engaging residents through activities and projects within the centre as well as sourcing external opportunities in the wider community. The role will look to build the confidence and self-esteem of our residents from the point of entry into the Life House right through to move into the local community.
You will undertake a wide range of engagement sessions already embedded within the Life House but also those that you have highlighted and consulted on. Sessions can be done on a 1-2-1 basis or in a group setting; you will also have the scope to design activities that have accreditation attached to them. You will carry a small case load within the Life College and will also have role responsibilities within the main centre's resettlement team.
Successful candidate will have:
- A Level 3 NVQ qualification (or equivalent) in a related field, or a willingness to work towards it, is essential
- Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
- Good customer service and time management skills with ability to prioritise workload
- Good verbal and written communication skills
- A positive attitude and motivation towards supporting vulnerable clients
- Good team working skills
- Proficient in a range of IT packages including Microsoft
- Ability to be in sympathy with the needs of the homeless
- The ability and willingness to work within, be empathic with and promote the Christian ethos and values of The Salvation Army Mission
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role, please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to;
- Satisfactory references
- A criminal record check DBS Disclosures Enhanced - Adult with Adult barred list
- Evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.
The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
- Salary:£28,537 per annum
- Location:Cardiff
- Contract Type:Permanent
- Closing Date:11 November 2026
- Hours per Week:40
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